If after this, you’re still not satisfied (and the purchase was made within 30 days) you’re eligible for a refund. Your application for a refund must be post-marked no more than 30 days after purchase.
A refund is made once the product has been returned to our warehouse. You are responsible for shipping costs and the safe return of your BOA product.
Refund payments will be made for the amount on the original purchase receipt, minus the shipping charges to BOA ($15 for individual products and $20 for more than one product).
Refunds will be processed by the same payment method of original purchase, and deposited into your account within 3-4 business days.
The BOA 30-Day Money Back Guarantee only applies to products purchased online within Australia or the USA.
You must note proof of purchase when the item is returned, i.e. your order number.
Valid for one refund of one product only per family at any one address.
BOA Skincare reserves the right to reject any refund application it deems inappropriate, an abuse of the offer, or the subject of fraud.
BOA Skincare also reserves the right to change these terms and conditions without prior notice.
You will receive an email confirmation once your return or exchange has been processed.